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Questions
Answers
What kind of hair and fur does the Groom Genie work best on?
Whether you have a dog, cat, horse, or any other furry friend that needs to be brushed, the Groom Genie can work its magic. Brush frequently and you will not only see great changes in the hair or fur, but you'll build a wonderful, nurturing bond. There's also a great health benefit of brushing often as you'll be able to watch for and address bumps, excessive shedding, hot spots, bald spots, or anything else unusual about the fur or the skin, before it's a big problem. The specially designed light color of the Groom Genie's bristles also shows dried blood, indicating fleas or other issues. Contact your vet if anything looks different than usual.
How often should I groom my dog?
MEDIUM & LONG-HAIRED DOGS: Groom daily, especially during the spring and summer when shedding takes place the most.
SHORT-HAIRED DOGS: Brush every two to three days for a healthy and shiny coat.
What is the best way to brush a cat and how often should I brush him or her?
SHORT-HAIRED CATS: It's a good idea to brush your short-haired cat at least a few times a week. Work the Groom Genie through your cat's fur from head to tail to remove dirt and debris and distribute the essential skin oils that keep your cat's coat healthy. Make sure to brush in the direction the coat grows; most cats get crabby when brushed in the other direction! Brush every body part, concentrating on one section at a time.
LONG-HAIRED CATS: Regular (ideally daily) grooming is important to keep knots at bay and remove dirt and debris, as well as work essential skin oils through your cat's coat. Work in sections by gently lifting up the top layer of fur with your hand and brushing underneath, then releasing and brushing the top layer. Finish by parting the tail down the middle and gently brushing out both sides.
How do I clean my Groom Genie?
The flexibility of our patented bristles makes cleaning as simple as brushing. Hair and fur lift right out, and the brush washes in seconds. Just use some dish detergent or your pets shampoo (especially if they have sensitive skin) and your Groom Genie will be perfectly clean.
How can I decide between ordering the Groom Genie vs. the Teeny Groom Genie?
Most people with large dogs prefer the Groom Genie because it covers larger areas of hair and fur faster. But if your hand is small or your kids are grooming their pet, the 20% smaller Teeny Groom Genie is perfect. Also, choose the brush color you prefer for your own animal, even if a different animal is pictured on the package, all Groom Genies are made the same and work on all types of pets.
What do I get when I sign up for your VIP offers?
Groom Genie VIPs are the first to know about new products, fun contests and also occasionally get VIP-only coupons. Our VIP-only newsletter will also give pet lovers great tips and tricks and some general fun and smiles. Plus, after you signup, watch your email for a $5-off coupon good on any brush :)
How do I know the Groom Genie is safe?
All Groom Genie products have been tested and are BPA free and comply with US Consumer Product Safety Improvement Act.